Comments on: Journalism in Social Media Pitfall #1: Snooping http://eatsleeppublish.com/journalism-in-social-media-pitfall-1-snooping/ Thoughts on the future of publishing Tue, 12 Jan 2010 12:24:37 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: Ahmad Blog » Blog Archive » Journalism in Social Media Pitfall #1: Snooping — Eat Sleep Publish http://eatsleeppublish.com/journalism-in-social-media-pitfall-1-snooping/comment-page-1/#comment-1634 Ahmad Blog » Blog Archive » Journalism in Social Media Pitfall #1: Snooping — Eat Sleep Publish Wed, 21 Jan 2009 12:50:39 +0000 http://eatsleeppublish.com/?p=1254#comment-1634 [...] See the original post here: Journalism in Social Media Pitfall #1: Snooping — Eat Sleep Publish [...] [...] See the original post here: Journalism in Social Media Pitfall #1: Snooping — Eat Sleep Publish [...]

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By: Mónica Guzmán http://eatsleeppublish.com/journalism-in-social-media-pitfall-1-snooping/comment-page-1/#comment-1548 Mónica Guzmán Thu, 25 Dec 2008 20:21:45 +0000 http://eatsleeppublish.com/?p=1254#comment-1548 This is a fascinating discussion. I agree wholeheartedly and through a great deal of first-hand experience that the only way to gain the full benefit of the community - both as a person and as a journalist - is to be part of the community. I've met several in my profession who dip their toes in social media, evaluate its usefulness for their profession based only on that superficial experience, and refuse - often out of an understandable but incompatible fear of exposure - to dive in head-first or to give it another go. I have long felt that any judgment of social media based on such light engagement is uninformed and baseless. As for Jason's analogy, I'll revise it this way: Journalists who use what others put on social media networks but refuse to put up much info themselves are less like local snoopers than like reclusive, mysterious residents in a tightly knit neighborhood. When everyone is sharing, the ones who don't stand out. So while many in this neighborhood might open up wholeheartedly to those they know are as engaged in the community as they are, you can bet that when the reclusive neighbor comes a-knocking, they'll be less willing, less open and less friendly. As a journalist, I have often found good potential sources on Facebook or Twitter I would not have found anywhere else. When I see these people's information on these sites and send them a request for more, I feel better knowing that upon receipt of my message they are free to click through my tweets, see my Facebook status updates, view my profile pictures and read my self-definitions. In other words, they are as free to learn as much about me as I am about them. I believe my high level of engagement ensures at least a level playing field, making it far more likely that the people I contact will be open with me, knowing that I not only use but participate in the community in which I found them. Of course, motive is important, too. I was on social media before I was a journalist. I am engaged in it because I like it, because it holds many personal rewards, not because a fellow journalist told me I should join to do better work. So I sympathize with journalists who are being pressured into joining these networks but lack a personal, organic connection to them. That's not ideal. And I've also long thought that if you don't personally enjoy participating in social networks, you shouldn't - period. This is a fascinating discussion. I agree wholeheartedly and through a great deal of first-hand experience that the only way to gain the full benefit of the community – both as a person and as a journalist – is to be part of the community.

I’ve met several in my profession who dip their toes in social media, evaluate its usefulness for their profession based only on that superficial experience, and refuse – often out of an understandable but incompatible fear of exposure – to dive in head-first or to give it another go. I have long felt that any judgment of social media based on such light engagement is uninformed and baseless.

As for Jason’s analogy, I’ll revise it this way: Journalists who use what others put on social media networks but refuse to put up much info themselves are less like local snoopers than like reclusive, mysterious residents in a tightly knit neighborhood. When everyone is sharing, the ones who don’t stand out. So while many in this neighborhood might open up wholeheartedly to those they know are as engaged in the community as they are, you can bet that when the reclusive neighbor comes a-knocking, they’ll be less willing, less open and less friendly.

As a journalist, I have often found good potential sources on Facebook or Twitter I would not have found anywhere else. When I see these people’s information on these sites and send them a request for more, I feel better knowing that upon receipt of my message they are free to click through my tweets, see my Facebook status updates, view my profile pictures and read my self-definitions. In other words, they are as free to learn as much about me as I am about them. I believe my high level of engagement ensures at least a level playing field, making it far more likely that the people I contact will be open with me, knowing that I not only use but participate in the community in which I found them.

Of course, motive is important, too. I was on social media before I was a journalist. I am engaged in it because I like it, because it holds many personal rewards, not because a fellow journalist told me I should join to do better work. So I sympathize with journalists who are being pressured into joining these networks but lack a personal, organic connection to them. That’s not ideal. And I’ve also long thought that if you don’t personally enjoy participating in social networks, you shouldn’t – period.

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By: Jason Preston http://eatsleeppublish.com/journalism-in-social-media-pitfall-1-snooping/comment-page-1/#comment-1545 Jason Preston Thu, 25 Dec 2008 00:16:13 +0000 http://eatsleeppublish.com/?p=1254#comment-1545 <a href="http://eatsleeppublish.com/journalism-in-social-media-pitfall-1-snooping/#comment-1543" rel="nofollow">Wade</a> - word. <a href="http://eatsleeppublish.com/journalism-in-social-media-pitfall-1-snooping/#comment-1544" rel="nofollow">Tracy</a> - thanks for your input as always! My spidey sense tells me that you're approaching it all very sensibly. I think it's actually better that you are going in and leaving your input on things. That's smart outreach and community building, and it makes it far less awkward if you ever want to reach out to these people. Plus I think they appreciate that you're listening and not just a bland marketing presence. Wade – word.

Tracy – thanks for your input as always! My spidey sense tells me that you’re approaching it all very sensibly. I think it’s actually better that you are going in and leaving your input on things. That’s smart outreach and community building, and it makes it far less awkward if you ever want to reach out to these people. Plus I think they appreciate that you’re listening and not just a bland marketing presence.

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By: Tracy at WSB http://eatsleeppublish.com/journalism-in-social-media-pitfall-1-snooping/comment-page-1/#comment-1544 Tracy at WSB Wed, 24 Dec 2008 23:46:16 +0000 http://eatsleeppublish.com/?p=1254#comment-1544 Here's what I think is a more interesting side of this issue - Say you are on Facebook or Twitter as your brand more than yourself. I'm not there as Tracy (well, I am, but I don't use those accounts much), I'm there as @westseattleblog, etc. I share a bit of personal stuff, more "behind the scenes" than anything TMI-esque. But for example, if someone follows me on Twitter and I take a look at their account very quickly and note it's intensely personal stuff - I don't follow them - it feels like I'd be doing exactly the "looking into windows" sort of thing you mention. On FB, that's unavoidable - we've started posting more shared links there and other hints at what we and the site are up to, and so a few hundred more people have friended us, which means I'm "seeing" personal notes they've made, hints at family videos they've posted (I don't follow the links, setting some boundaries on myself) - nothing terribly embarrassing so far, these are pretty much all grownups, but once in a while I will jump in and add a comment to something one of them has said, not necessarily directly to me, and then think "Hm, wonder if that seems creepy to them?" Interesting ... Here’s what I think is a more interesting side of this issue – Say you are on Facebook or Twitter as your brand more than yourself. I’m not there as Tracy (well, I am, but I don’t use those accounts much), I’m there as @westseattleblog, etc. I share a bit of personal stuff, more “behind the scenes” than anything TMI-esque. But for example, if someone follows me on Twitter and I take a look at their account very quickly and note it’s intensely personal stuff – I don’t follow them – it feels like I’d be doing exactly the “looking into windows” sort of thing you mention. On FB, that’s unavoidable – we’ve started posting more shared links there and other hints at what we and the site are up to, and so a few hundred more people have friended us, which means I’m “seeing” personal notes they’ve made, hints at family videos they’ve posted (I don’t follow the links, setting some boundaries on myself) – nothing terribly embarrassing so far, these are pretty much all grownups, but once in a while I will jump in and add a comment to something one of them has said, not necessarily directly to me, and then think “Hm, wonder if that seems creepy to them?” Interesting …

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By: Wade Rockett http://eatsleeppublish.com/journalism-in-social-media-pitfall-1-snooping/comment-page-1/#comment-1543 Wade Rockett Wed, 24 Dec 2008 23:35:38 +0000 http://eatsleeppublish.com/?p=1254#comment-1543 While I believe that publicly-posted information is, well, public, I agree with Jason that one's long-term goals are better served by fully participating in social networks. By doing so, you can build relationships with people who will then willingly and gladly send you leads about issues that they know are important to you. While I believe that publicly-posted information is, well, public, I agree with Jason that one’s long-term goals are better served by fully participating in social networks. By doing so, you can build relationships with people who will then willingly and gladly send you leads about issues that they know are important to you.

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By: Jason Preston http://eatsleeppublish.com/journalism-in-social-media-pitfall-1-snooping/comment-page-1/#comment-1541 Jason Preston Wed, 24 Dec 2008 23:29:47 +0000 http://eatsleeppublish.com/?p=1254#comment-1541 <a href="http://eatsleeppublish.com/journalism-in-social-media-pitfall-1-snooping/#comment-1530" rel="nofollow">Benjamin</a> - That's a good policy - don't upload anything you're uncomfortable with, or, as the classic rule goes: "you wouldn't want your mother to see." <a href="http://eatsleeppublish.com/journalism-in-social-media-pitfall-1-snooping/#comment-1531" rel="nofollow">Andrew</a> - you're exactly right, social media tools are interactive in nature, and you're not going to develop and understand of them or an appreciation of their value unless you are actively participating. <a href="http://eatsleeppublish.com/journalism-in-social-media-pitfall-1-snooping/#comment-1532" rel="nofollow">Dana</a> - I don't think it's a malicious practice in most cases, I think that people are just hesitant to dive in, so they sit on the edge and think "I'll just watch for a bit." The problem is that sitting on the sidelines is a good way to miss important value from the service and one of the best ways to engender ill-will from the snoopees. <a href="http://eatsleeppublish.com/journalism-in-social-media-pitfall-1-snooping/#comment-1537" rel="nofollow">david</a> - I think you're missing the point. People don't get upset that their info is seen/read/noticed; you're right that in many cases that is exactly the point of putting it up there. What annoys people is when they feel spied upon. It is literally the difference between announcing yourself and NOT announcing yourself. Call it hypocritical, dumb, annoying, or whatever you like, but it IS the existing etiquette, and I'm here to warn you that snooping WILL backfire on you, whether you think it's justified or not. Benjamin – That’s a good policy – don’t upload anything you’re uncomfortable with, or, as the classic rule goes: “you wouldn’t want your mother to see.”

Andrew – you’re exactly right, social media tools are interactive in nature, and you’re not going to develop and understand of them or an appreciation of their value unless you are actively participating.

Dana – I don’t think it’s a malicious practice in most cases, I think that people are just hesitant to dive in, so they sit on the edge and think “I’ll just watch for a bit.”

The problem is that sitting on the sidelines is a good way to miss important value from the service and one of the best ways to engender ill-will from the snoopees.

david – I think you’re missing the point. People don’t get upset that their info is seen/read/noticed; you’re right that in many cases that is exactly the point of putting it up there. What annoys people is when they feel spied upon.

It is literally the difference between announcing yourself and NOT announcing yourself. Call it hypocritical, dumb, annoying, or whatever you like, but it IS the existing etiquette, and I’m here to warn you that snooping WILL backfire on you, whether you think it’s justified or not.

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By: david http://eatsleeppublish.com/journalism-in-social-media-pitfall-1-snooping/comment-page-1/#comment-1537 david Wed, 24 Dec 2008 03:05:27 +0000 http://eatsleeppublish.com/?p=1254#comment-1537 I do agree with your statement that if you're on facebook, you should upload some info, but I don't think you can really knock anybody for looking at information that's been posted online. If it's posted in a publicly accessible location it IS public, whether the person who posted it wants to consider it public or not. It's very easy to set a facebook or myspace profile to private and the ONLY reason to not to, is to allow people who aren't your friends to see your profile. I think your claim that looking at people's info is the "digital equivalent of wandering around in people’s back yards and looking through the windows" is way off base. I think a better analogy for the situation you're describing would be someone who posts their info on their front fence and then gets mad that people look at it because "isn't it obvious that it's only for my friends to look at?!" The idea that we can or should post private information in a publicly accessible space, and then just trust that people wont look, is unrealistic, and also kind of creepy. I do agree with your statement that if you’re on facebook, you should upload some info, but I don’t think you can really knock anybody for looking at information that’s been posted online. If it’s posted in a publicly accessible location it IS public, whether the person who posted it wants to consider it public or not. It’s very easy to set a facebook or myspace profile to private and the ONLY reason to not to, is to allow people who aren’t your friends to see your profile.

I think your claim that looking at people’s info is the “digital equivalent of wandering around in people’s back yards and looking through the windows” is way off base. I think a better analogy for the situation you’re describing would be someone who posts their info on their front fence and then gets mad that people look at it because “isn’t it obvious that it’s only for my friends to look at?!”

The idea that we can or should post private information in a publicly accessible space, and then just trust that people wont look, is unrealistic, and also kind of creepy.

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By: Mobile news, digital snooping, and winter art « TV on Your PC Roundup http://eatsleeppublish.com/journalism-in-social-media-pitfall-1-snooping/comment-page-1/#comment-1536 Mobile news, digital snooping, and winter art « TV on Your PC Roundup Tue, 23 Dec 2008 23:51:48 +0000 http://eatsleeppublish.com/?p=1254#comment-1536 [...] Preston expresses irritation at journalists who use social media for research, but don’t publicly participate in it [...] [...] Preston expresses irritation at journalists who use social media for research, but don’t publicly participate in it [...]

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By: Jay Oatway http://eatsleeppublish.com/journalism-in-social-media-pitfall-1-snooping/comment-page-1/#comment-1533 Jay Oatway Tue, 23 Dec 2008 08:57:51 +0000 http://eatsleeppublish.com/?p=1254#comment-1533 Journos snooping around Facebook -- a bit like going through people's garbage -- just not on, brother! Journos snooping around Facebook — a bit like going through people’s garbage — just not on, brother!

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By: Dana Blozis http://eatsleeppublish.com/journalism-in-social-media-pitfall-1-snooping/comment-page-1/#comment-1532 Dana Blozis Tue, 23 Dec 2008 03:48:48 +0000 http://eatsleeppublish.com/?p=1254#comment-1532 Jason, that's an interesting perspective. Even at 41, I'm still naive and I would have never thought to do such a thing, but it makes complete sense. I know employers look at Facebook and MySpace pages to find out more about their prospective hires and employees, but I never thought of someone else (like the media) doing it surreptitiously. Thanks for the wake-up call. I had never considered that. Dana B. Jason, that’s an interesting perspective. Even at 41, I’m still naive and I would have never thought to do such a thing, but it makes complete sense. I know employers look at Facebook and MySpace pages to find out more about their prospective hires and employees, but I never thought of someone else (like the media) doing it surreptitiously. Thanks for the wake-up call. I had never considered that. Dana B.

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